Terms & conditions
Acceptance & amendments
Here are some important details about using this website (the “Site”). Together, they form the Calnea Analytics Terms and Conditions. If you do not accept these Terms and Conditions, please do not use the Site.
The Site is owned and operated by Calnea Analytics Limited (“we”, “us”), Registered Company 5156356, 5-7 Abbey Court, Sowton Industrial Estate, Exeter, Devon, EX2 7HY. We reserve the right to amend these Terms and Conditions from time to time without notice to you and you agree to be bound by any such changes in your subsequent use of the Site.
Warranties and liabilities
The information we provide is provided ‘as is’. We do not warrant that the information we provide will be fit for your particular purpose nor do we warrant the completeness or suitability or accuracy or error free nature of any information. You assume total responsibility and risk for your use of any information we send you or that you have obtained on or through the Site. It is your sole responsibility to evaluate the accuracy, completeness, usefulness and suitability of all services and information provided by us..
We or any third party shall not be liable to you or any third party for any loss or damage, direct, indirect or consequential, arising from (i) any inaccuracy or incompleteness in, or delays, interruptions, errors or omissions in the delivery of the data or any other information supplied to you through this Site or (ii) any decision made or action taken by you or any third party in reliance upon the data. We or any third party shall not be liable for loss of business resources, lost profits or any punitive, indirect, consequential, special or similar damages whatsoever, whether in contract or tort or otherwise, even if advised of the possibility of such damages incurred by you or any third party.
Some of the related services are outside of our control because they are provided by a third party. One example is payment processing. In these cases we do not take responsibility for these services, their content, or for any delays, interruptions or errors in their provision, although we warrant that we have exercised reasonable care and diligence in the selection of such providers.
We are not responsible for the content or reliability of any linked websites. Nor do we necessarily endorse the views expressed by them. We cannot guarantee the availability of the linked pages.
Some of the information supplied in connection with our services is derived from information provided to us by third parties; we shall not be responsible for any inaccuracy or errors in the information supplied. Furthermore, we will not be liable for any defamatory, offensive or illegal conduct by you or other third party as it relates to the information we supply.
Transmission of information over the internet may be subject to arbitrary delays beyond our control which may delay the provision of our services or the execution of your orders. You acknowledge that neither any information service provider, third party nor we shall be liable to you or any third party for any losses arising from such delay.
In no event will we be liable for any consequential loss including but not limited to special incidental, direct or indirect damages resulting from delay or loss of use of our services. We are not responsible for any damage to your computer, software, modem, or other property resulting from your use of our services.
Our total liability to the User under this Agreement, if any, will be limited in all circumstances to the sums paid to us by the User in respect to the services to which the claim relates.
You agree to defend, indemnify and hold harmless the Company, its associated companies and entities, its suppliers and their respective officers, and agents and/or any other third party associated with or in the employ of the Company or such other Person from and against all claims and expenses, including legal fees, arising out of your use of the Site and our services.
The Site includes functions that enable contributors to add and amend property details and attributes to the content on the Site. You hereby grant to the Company an irrevocable, perpetual, non-exclusive, transferable royalty free worldwide licence and right to use, copy, display, reformat, amend, change, excerpt, distribute or sub-license for profit or otherwise in public any such content you add to the site and any amendments you make to existing content, both for the purposes of the Site and any other purpose envisaged or proposed by the Company or its assignees or to retain and use this content for such purposes as the Company sees fit from time to time. You warrant that You are the originator of this content and have the right to grant this licence, or in the alternative that You have obtained in writing all necessary rights, consents and licences from the owners, lessors or licensee of any content you add to the site. You shall fully indemnify and keep indemnified the Company on demand against any and all loss, damages, costs, expenses or other claims arising from any breach of these warranties and licences.
Property details displayed on Mouseprice.com
Mouseprice.com does not display listings directly from consumers. If you are the owner of a property being displayed for sale or for rent on our website this is because the agent you has chosen to use for the sale or the letting of your property has chosen to advertise your property in the public domain.
Details held by us about a property do not comprise personal data as defined by the Data Protection Act 1998. Calnea may use the data which we hold about properties advertised to provide professional valuation services and other data services to third parties.
Website security & card payments
We take payment security very seriously, which is why we’ve chosen to use credit and debit card processing facilities provided by Sage Pay, one of the world’s leading payment solutions providers. Sage Pay have impeccable fraud prevention capabilities and are master merchants for Visa and MasterCard. The Sage Pay network uses full 128-bit encryption. It is regularly inspected by the major banks to ensure that system integrity and security are maintained to the highest standards. The Sage Pay processing centre is securely linked to many processing banks worldwide, who handle the card authorisations online and process the transactions in real time.
Data protection and use of personal information
The information we collect when you register with us:
When you register with Mouseprice, set up an alert, enter a competition or buy a product or service, we ask for personal information such as your name, contact details and other details relevant to the products and services you have expressed an interest in. Once you register with Mouseprice and accept our Terms and Conditions, you are not anonymous to us. We may use information that you provide to alert you to our own products and services. We may contact you regarding site changes or changes to the Mouseprice products or services that you use.
The information we collect when you buy from us:
When you place an order with us, we will take your name, e-mail address, and billing address. As well as this information, we’ll also keep records of any further emails you send us, which we will use to help improve the mouseprice service.
Privacy & disclosure of this information:
The information gathered may be used by Mouseprice and companies in the same group, for purposes relating to your use of the sites and the interactive services and property related marketing activities. You consent to receiving unsolicited marketing email for related goods and services from third parties and for us to share your search preferences with them unless opted out on the account settings page. If you do not wish to receive property related emails from Mouseprice notify us by using the unsubscribe link in emails or delete the Area monitor/Track a property alerts from the accounts settings page.
We do not retain records of payment card information.
Copyright and trademark notices
The Calnea Analytics logo, mouseprice.com logo, calnea.com and mouseprice.com are trademarks of Calnea Analytics Limited.
All contents of this Site, including but not limited to design, images, articles and software code are copyright © Calnea Analytics Limited. All copyright and database rights are reserved.
Land Registry data notice
Source Acknowledgement: information produced by Land Registry
© Crown copyright material is reproduced with the permission of Land Registry.
(a)Permitted Use. Viewers of this Information are granted permission to access this Crown copyright material and to download the Crown copyright material onto electronic, magnetic, optical or similar storage media provided that such activities are for private research, study or in-house use only. Any other use of the material requires the formal written permission of Land Registry which can be requested from Land Registry at Lincoln ’s Inn Fields, London , WC2A 3PH .
(b)Restricted Use. Viewers must not copy, distribute, sell or publish any of the Crown copyright material.
Other product and company names mentioned on the Site may be the trademarks of their respective owners.
End-User Licence Conditions of Use
Viewers of the information are granted permission to access Crown copyright material for viewing on screen or printing for their own private or in-house use only. Our customers are not authorised to reproduce this material. The User has limited rights of use to the information provided on our Site. Without Calnea Analytics’ written consent the User shall not attempt to:
- Copy, distribute, sell or publish any of the material
- Use software to automate any searches of our database
- Subscribers may not distribute their username and password to any third party
We retain the right to terminate user accounts that do not comply to these conditions of use.
You agree that you will not at any time disclose, transfer or permit any other person to use your username and password. You are responsible for taking all reasonable steps to ensure that no unauthorised person shall have access to your username and password. It is your sole responsibility to control the dissemination and use of the username and password;
The User is not allowed to assign, dispose of, transfer or sub-contract their rights and obligations as laid out in this Agreement, without Calnea Analytics’ written consent.
As part of our commitment to customer satisfaction we offer a full 90 day refund for any purchase of our automated valuation reports. We are confident in the quality of our statistcal products, however if for any reason you are not satisfied with your purchase please let us know. If you have not received a copy of your report or if you would like a refund you can contact us at
email@example.com. We normally respond to all queries within one working day. Refunds for all our other products and services will remain entirely at the discretion of Calnea Analytics management.
We agree to take payment from you by credit card for all sums due under these terms and conditions. In consideration of this you agree that payment shall be made in full, without cancellation, deduction or withholding whatsoever.
Neither party shall be in breach of the Terms for failure to perform or delay in performing any or all of its obligations as a result of an event of force majeure (“Event of Force Majeure”). For the purposes of the Terms, Event of Force Majeure shall include without limitation acts of God (including flood, fire, earthquake or other similar event), riots, war, strikes, lock-outs or other industrial disputes, epidemics, failure of telecommunication systems, failure of the world wide web, governmental restraints and act(s) of legislature or any cause (other than lack of funds) outside the reasonable control of the affected party. Neither party shall have any liability to the other in respect of the termination of the Terms as a result of an Event of Force Majeure.
These services shall be deemed to have been provided in England and Wales and shall be subject to the laws of England and Wales. The parties agree to submit to the jurisdiction of the courts of England and Wales. These Terms and Conditions, constitute the entire understanding between us as to the subject matter hereof, and supersede any and all prior agreements and understandings.